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 International Janitorial Cleaning Services Association

  Storm Damage Update 10/27/25  - We are experiencing high call volume. To find a certified water damage restoration service near you please click here. 


Featured members

Customer Service First #1

22 Oct 2025 3:18 PM | Kristy Basco

IJCSA Customer Service Certification is important because it provides individuals with validated skills, enhancing career opportunities, and it benefits companies by improving service quality, building customer loyalty, and increasing brand credibility and revenue. 

This certification has help my company prove our employees are professional’s and our company is committed and we have the knowledge to surpass diversity.

This certification has enabled  us to handle diverse customer interactions effectively, solve problems efficiently, and stay current with industry best practices and technology. 

This certification is a staple in my company, I would not be where I am today if I had not found IJCSA customer service certification:)

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