Prioritizing our customers and clients’ needs is crucial to whether we will keep an account with a happy customer relationship or lose an account due to poor customer service practices. Operating a janitorial or cleaning service is a wonderful opportunity to exercise extraordinary customer service skills. Having to deal with the public in any manner, professionalism and clarity in communication is always important.

We at IJCSA are a working group of diverse cleaning professionals who excel at professionalism, exceeding the expectations of our customers and clients. We are analytical people, solution driven members who enjoy challenges. Our goal is to support your home, your business, and your event space in the manner that will have you calling us again because we do the job right the first time. Furthermore, following up with our customers and clients is key. Ensuring every service request was honored by our qualified cleaning staff with integrity. If not, this follow-up communication presents the opportunity to rectify issues and schedule you for the next appointment. Your satisfaction is important to IJCSA, that is why we only provide you with the best certified cleaners for your region. IJCSA Members put our customers and clients first. We operate with the understanding that your satisfaction with our services is our priority. Therefore, we produce formidable customer service experiences every time. Please click on the link to check our directory at IJCSA Business Directory.  We look forward to servicing you.

Margot N Vargas 

Active Member IJCSA