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 International Janitorial Cleaning Services Association

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Customer Service That Shines - The IJCSA Commitment

26 May 2025 6:33 PM | Jackeline Comelli

In the janitorial and cleaning industry, true excellence goes beyond spotless floors, and sanitized surfaces—it begins and ends with exceptional customer service. That's why all members of the International Cleaning Service Association (IJCSA) are trained and committed to putting clients first, every single day. At IJCSA, we believe great service starts with understanding what our clients need most: to be respected, listened to, and valued. Our members practice the 7 essentials of customer service to ensure a warm, professional experience from the first interaction. We listen to our customers, empathize with their concerns, and take pride in crating effective, customized solutions that solve problems not just clean them up.

Whether it's a healthcare facility, school, office, or commercial site, IJCSA members consistently clarify expectations, deliver results and follow up to guarantee satisfaction. We don't just clean—we build trust. That's why thousands of customers rely on IJCSA-certified companies for reliable, friendly and professional services that puts their needs first. Great customer service isn't an add-on for us—it's who we are. When you hired an IJCSA member, you're choosing a company that values, your time, your space, and your peace of mind. Discover the difference today by visiting IJCSA Business Directory 

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